Privacy Policy

1. Introduction

CoreLaunch, a product of Maple Elegance Media Inc. ("Company," "we," "us," or "our"), is committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, and share information when you use our platform at corelaunch.ca (the "Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information you provide directly to us, including:

• Account registration data: name, email address, business name, trade, and city.
• Payment information: processed securely through Stripe. We do not store full card numbers.
• Business content: logos, brand colors, and copy you submit during website generation.
• Communications: messages you send to our support team.

We also collect certain information automatically when you use the Service, including IP address, browser type, pages viewed, and referring URLs via standard web analytics tools.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service.
• Process payments and manage your subscription.
• Generate your AI-powered website and configure your advertising campaigns.
• Send transactional emails (account confirmations, invoices, support replies).
• Monitor and analyze usage patterns to improve the platform.
• Comply with legal obligations.

We do not sell your personal data to third parties. We do not use your data to train AI models without your explicit consent.

4. Information Sharing

We share your information only in the following limited circumstances:

• Service Providers: We share data with trusted third-party vendors (Stripe for payments, Supabase for database hosting, Google and Meta for ad platform integration) solely to provide the Service.
• Legal Requirements: We may disclose your information if required by law or in response to valid legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction with prior notice to you.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting support@corelaunch.ca. We will fulfill deletion requests within 30 days, subject to legal retention obligations.

6. Cookies & Analytics

We use essential cookies to maintain session state and authentication. With your consent we also load analytics cookies from Google Analytics 4 and the Meta Pixelon our marketing pages only — these help us understand which pages convert and attribute Google and Meta ad spend back to sign-ups. These tags are disabled by default until you click “Accept all” on the cookie banner; choosing “Essential only” suppresses them entirely. You can revoke consent at any time by clearing site data in your browser, and we honour Do-Not-Track and Global Privacy Control signals.

7. Security

We implement industry-standard security measures including HTTPS encryption, secure credential storage, and access controls. No method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we take commercially reasonable precautions to protect your data.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you.
• Correct inaccurate or incomplete data.
• Request deletion of your personal data.
• Object to or restrict processing of your data.
• Data portability — receive a copy of your data in a machine-readable format.

To exercise any of these rights, contact us at support@corelaunch.ca.

9. Children's Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and, where appropriate, by email. Your continued use of the Service after changes become effective constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at: